Shipping Policy We will endevour to deliver all items within a maximum of 7 to 10 days of order.Items will be shipped using DHL or Royal Mail.
Inventory Stocking Policy Whilst we try to maintain a very healthy level of stock, please appreciate that we can only stock as much as our store room can hold. If you purchase an item which is advertised, but out of stock; we will refund the customer immediately. We will also do our utmost to make sure that we further help the customer source the "out of stock" product elsewhere regardless.
Returns Policy Our products and manufacturers are carefully selected and we think you will love the quality of what we offer. However, in the event that your purchase is not exactly what you wanted, here is what you can do: Return policies can vary according to product. We accept returns within seven days of delivery to you. The goods must be unused, in fully re-sellable condition and in their original packaging; they must be returned at the customer's expense and sent back to us. This does not affect your rights under the Consumer Protection (Distance Selling) Regulations 2000.Returns must be sent via a trackable insured method. Proof of postage is not proof of delivery. Send only by method that requires a signature. We are unable to collect items directly from customers. Your payment will be refunded within 30 days, less transport and insurance costs, subject to our receipt of the goods and inspection as to their suitability for re-sale. If you wish to return something you have bought, e-mail us at the contac e-mail address provided on this site. |
